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How is my mobile subscription transferred to the Elisa network?
Where do I find my PIN and PUK codes?
How can I order extra Internet usage when I hit the limit?
Can I buy extra Internet usage several times a month?
Can I continue using the extra Internet that has not run out by the end of the month?
How and where can I see how much extra Internet usage I have left?
Need more Internet usage almost every month?
Where do I find my PIN and PUK codes?

Your PIN and PUK codes are printed on your SIM card carrier.

  • For resetting your PIN code: enter an incorrect PIN code three times, after which you can unlock the SIM card using your PUK1 code and create a new PIN code.
  • The SIM card PIN and PUK codes are not the same as the Mobile ID service PIN and PUK codes.
  • The Mobile ID PIN and PUK codes are only printed on the Mobile ID SIM card carrier. If the SIM card carrier is lost, a new SIM card with a new Mobile ID service must be registered in an Elisa sales office. Because Mobile ID is a personal identification service, for security reasons, a new Mobile ID card must be purchased from an Elisa office
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